Help Center
Find answers to common questions and learn how to get the most out of RetailCore.
Using POS Offline Mode
How to process sales and manage operations when your internet connection is down.
Exporting Data and Creating Backups
Learn how to export your business data and create secure backups of your POS system.
Troubleshooting Employee Clock-In Issues
Common clock-in problems and solutions for the attendance tracking system.
Managing Suppliers in RetailCore
Step-by-step guide to adding suppliers, creating purchase orders, and tracking payments.
Customizing Your Invoice Templates
Learn how to customize invoice templates with your logo, colors, and custom fields.
How to Reset Your Password
Step-by-step instructions for resetting your RetailCore account password.
Barcode Scanner Troubleshooting
Fix common barcode scanner issues in RetailCore: unreadable codes, wrong product mapping, duplicate scans, connection drops and hardware setup tips.
Managing Multiple Store Locations
Learn how to manage inventory, staff, and reporting across multiple store locations.
Tax Configuration Guide
Set up and manage tax rates in RetailCore: create tax codes, apply tax to products, configure inclusive or exclusive tax and review tax totals on invoices.
Setting Up Your Loyalty Program
Create and manage customer loyalty programs to increase retention and repeat business.
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