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AccountJuly 10, 20262 min read

How to Reset Your Password

Step-by-step instructions for resetting your RetailCore account password.

If you've forgotten your password or need to update it for security reasons, follow these steps.

Resetting a Forgotten Password

  1. Go to the login page
  2. Click Forgot Password?
  3. Enter your registered email address
  4. Check your inbox for a password reset link
  5. Click the link (valid for 1 hour)
  6. Enter your new password (minimum 8 characters)
  7. Confirm the new password
  8. Click Reset Password

Changing Your Password

If you're already logged in:

  1. Go to Settings > Account
  2. Click Change Password
  3. Enter your current password
  4. Enter your new password
  5. Confirm the new password
  6. Click Save Changes

Password Requirements

  • Minimum 8 characters
  • At least one uppercase letter
  • At least one number
  • At least one special character

Troubleshooting

Didn't receive the reset email?

  • Check your spam folder
  • Ensure you entered the correct email address
  • Try the resend option after 5 minutes
  • Contact support if the issue persists

Link expired? Request a new password reset link from the login page.