Turn One-Time Buyers into Lifelong Fans
An automated loyalty engine that rewards every purchase, tier upgrade, and referral — turning casual shoppers into devoted brand advocates.
Sarah Mitchell
Member since Jan 2024
Available Points
2,840
Lifetime Earned
12,450
+45%
Repeat Rate
Gold Tier
2,840 pts
Tiers, rewards, referrals & gamification — all in one hub
Tap between tabs to explore how members earn, redeem, and climb the ladder — live.
Your retention co-pilot, watching every member
RetailCore AI reads each member's spend, tier progress, and lifecycle timing — predicting churn, suggesting personalized offers, and nudging the right reward before they drift away.
Amir (Gold) is 200 pts from Platinum. Our AI proposes a +250 bonus-points offer on his next order — modeled lift of 12% on this month's spend.
Dana (Silver) hasn't purchased in 28 days. Suggest a 'We miss you' 15% coupon — historical response lifts retention by 34% for lapsed buyers like her.
64 members sit at 85% of Gold this week. Auto-trigger a progress nudge tonight — expected upgrade rate climbs +22% with timely prompts.
Top advocates (≥5 referrals) are 3x more valuable. Prompt Sarah to share — avg LTV of referred customers is $92 higher than organic sign-ups.
Ask in plain English — RetailCore segments your members, predicts churn, and times the perfect offer to each lifecycle moment.
Sixteen capabilities, one loyalty engine
Points, tiers, rewards, referrals, gamification, and AI — the full loyalty stack, designed as one seamless flow.
Points Engine
Automatic point accrual on every purchase, weighted by tier multiplier. Customers earn, track, and redeem across all channels.
Tier Management
Silver through Diamond tiers with escalating perks. Members unlock better rewards as spend grows — driving higher lifetime value.
Reward Catalog
Curate discounts, free products, and exclusive experiences. Members choose what matters most to them.
Referral Program
Dual-sided rewards that incentive both referrer and referee — turning members into paid advocates.
Birthday Campaigns
Automated birthday and anniversary surprises timed to the exact day — personal touches that create lifelong bonds.
Segmentation
RFM and behavioral segments target the right offer to the right member at the right moment.
Gamification
Streaks, badges, challenges, and spin-to-win keep members engaged between purchases.
VIP Experience
Dedicated perks, priority support, and invitation-only events for your top tier members.
Auto-Redemption
Points convert to rewards automatically when thresholds are met — zero friction, maximum delight.
Omnichannel Tracking
Points sync across online, in-store, app, and phone — one balance everywhere.
Expiry Management
Configurable point expiration with automated reminder nudges that bring members back to redeem.
Campaign Builder
Seasonal drops, flash bonuses, and milestone campaigns launched on the cadence you choose.
Real-time Dashboard
Live metrics on engagement, tier movement, and ROI — all updating as members shop.
API & Integrations
Connect e-commerce, POS, CRM, email, and SMS with live webhooks — no double entry.
AI Auto-Suggestions
RetailCore AI surfaces the next best reward per member, right at checkout.
Role Permissions
Staff get scoped access — sensitive actions like bulk awarding require a manager PIN.
From purchase to fandom in six steps
Every touchpoint is automated — earn, climb, redeem, and refer without lifting a finger. Watch a member flow from their first purchase to their first referral.
Make a purchase
autoEvery qualifying purchase automatically accrues points based on spend and tier multiplier.
Tier progresses
autoAccumulated points move the member up the tier ladder, unlocking escalating perks and exclusive benefits.
AI suggests reward
real-timeRetailCore AI surfaces the next best reward for that member at checkout — personalized, timely.
Referral triggers bonus
autoSatisfied members share referral codes; both parties earn bonus points for joining and buying.
Points redeem seamlessly
1 tapPoints convert to discounts, free products, or VIP experiences at checkout — online or in-store.
Relationship deepens
always onCelebrated moments — birthdays, anniversaries, milestones — turn transactions into lifelong fandom.