Know every customer, we predict the rest.
A complete 360° view of every customer — history, preferences, lifetime value, and potential. Turn one-time buyers into lifelong, high-value fans.
Sarah Mitchell
sarah@example.com
$12,450
Lifetime Value
47
Visits
$265
Avg Order
One view for every customer, one team on board
Watch a single profile power segmentation, loyalty, outreach, and feedback — no alt-tabbing between tools, no guessing about your customers.
Your most attentive teammate, watching every profile
RetailCore AI scans behavior in real time — flagging churn, crafting the next-best offer, and reading sentiment before it becomes a problem.
Sarah's visits dropped to once in 45 days. Re-engage before she's gone for good.
High spenders browsing electronics reward best with a tier-exclusive bundle.
The 'At Risk' list is up 18%. Auto-win-back drip already drafted for approval.
Shipping complaints are clustering. Flagged 5 mentions for a fast callback.
Twelve capabilities to turn data into loyalty
Powerful, purpose-built tools that move customer data from scattered notes into predictable revenue.
Customer Profiles
A complete 360° view of every customer — purchases, preferences, notes, and lifetime value at a glance.
Loyalty Points
Automatic point accrual on every purchase with tier upgrades, rewards redemption, and expiry tracking built-in.
Purchase History
A full transaction timeline with receipts, returns, and product detail. Never guess what they bought.
Smart Duplicate Merge
Simple identifying signals auto-merge duplicate records so every customer stays exactly one clean profile.
Notes & Tags
Add custom notes, preferences, and tags to any profile. Your team never misses a personal detail.
Tiered Rewards
Design bronze-to-lifetime tiers with custom perks. Customers see their path to the next level.
Referral Tracking
Attribute every new signup to the customer who referred them and reward them automatically.
Communication Record
Every email, SMS, or WhatsApp touch logged on the profile so outreach always has context.
Engagement Score
A single 0–100 heat score blends spend, recency, and responsiveness into one glanceable number.
Lifecycle Alerts
Birthdays, anniversaries, and win-back moments trigger automatically — no calendar babysitting.
AI Insights
Churn risk, next-best-offer, and sentiment surfaced on the profile the moment they matter.
Segment Builder
Drag-and-drop rules for spend, recency, category, and tier. Segments update in real time.
From first touch to loyal advocate
Every customer follows a lifecycle. RetailCore automates each stage so no one slips through an unpersonalized gap.
Capture
autoEvery checkout, signup, or click is captured and tied to the right customer.
Profile
syncA clean, deduplicated 360° profile assembles from every interaction.
Segment
realtimeBehavior and lifetime value sort customers into live, rule-based cohorts.
Engage
triggeredTargeted email, SMS, and WhatsApp drive the right offer at the right moment.
Retain
ongoingRewards, warnings tapping, and win-back flows keep customers returning.